Terms and Conditions

Last updated October 6, 2026

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website located at www.poolsoft.net (the "Site"), operated by Poolsoft, LLC, a North Carolina limited liability company ("Company," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

These Terms apply to your use of the Site itself — including browsing, account registration, and purchases made through the Site. Use of our software product is governed separately by our End User License Agreement, available in the Company software application(s), which will apply separately when you use or license the software.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use this Site. By using the Site, you represent that you meet these requirements, and, if using the Site on behalf of a company or other legal entity, that you have the authority to bind that entity to these Terms.

3. Account Registration

If the Site requires you to create an account, you agree to:

• Provide accurate, current, and complete information;
• Maintain and promptly update your information;
• Keep your login credentials confidential;
• Notify us immediately of any unauthorized use of your account.

You are responsible for all activity that occurs under your account.

4. Acceptable Use

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms;
• Attempt to gain unauthorized access to any portion of the Site, other accounts, or connected systems;
• Interfere with or disrupt the Site's operation, servers, or networks;
• Use any automated means (bots, scrapers, crawlers) to access the Site without our prior written consent;
• Upload or transmit viruses, malware, or other harmful code;
• Misrepresent your identity or affiliation with any person or entity;
• Copy, reproduce, or exploit any part of the Site without our authorization.

We reserve the right to suspend or terminate access to the Site for any user who violates this section.

5. Products and Purchases

5.1 Product Descriptions

We attempt to describe our products and services accurately, but we do not warrant that descriptions, pricing, or other content on the Site is complete, accurate, reliable, current, or error-free.

5.2 Pricing and Payment

All prices are listed in USD and are subject to change without notice. Payment is due at the time of purchase unless otherwise stated. We use Stripe to process payments; your payment information is subject to that processor’s terms and privacy practices in addition to our own.

5.3 Orders and Acceptance

Your submission of an order is an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

5.4 Refunds and Cancellations

Software subscription and/or license fees are non-refundable except as required by law.

6. Intellectual Property

All content on the Site — including text, graphics, logos, images, software, and design — is owned by or licensed to Company and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written permission, except as necessary to use the Site for its intended purpose.

"PreDF," "Poolsoft," and associated logos are trademarks of Company. All other trademarks appearing on the Site are the property of their respective owners.

7. Third-Party Links and Services

The Site may contain links to third-party websites or services not owned or controlled by Company. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of third-party sites is at your own risk and subject to their terms.

8. Disclaimers

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

Nothing on this Site constitutes regulatory, legal, or professional advice regarding pharmaceutical submissions or compliance with FDA, EMA, or any other regulatory authority. Use of our software does not guarantee regulatory approval, compliance, or acceptance of any submission by any regulatory body. Customers remain solely responsible for validating our software for their intended regulated use and for the accuracy and compliance of any documents produced or submitted using it.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY, ITS OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

COMPANY'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Company and its officers, members, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Site, violation of these Terms, or infringement of any third-party right.

11. Termination

We may suspend or terminate your access to the Site at any time, with or without cause or notice, including for violation of these Terms. Sections of these Terms that by their nature should survive termination (including Sections 6, 8, 9, 10, and 13) will survive.

12. Changes to These Terms

We may revise these Terms at any time by posting an updated version on the Site. Material changes will be indicated by updating the "Last Updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Site shall be resolved exclusively in the state or federal courts located in Wake County, North Carolina, and you consent to the jurisdiction of such courts.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by Company on the Site, constitute the entire agreement between you and Company regarding use of the Site.

16. Contact Us

If you have questions about these Terms, please contact us at:

Poolsoft, LLC
3908 Brenton Glen Ct., Fuquay-Varina, NC 27526
info@poolsoft.net